Skip to main content
Verify & Auth API

Voice OTP — Programmatic Phone Code Verification

Deliver verification codes via automated spoken phone calls. Essential accessibility option and fallback for SMS text codes.

Lifelike PT-BR Synthesis
Voicemail Detection
Outbound Retry Logic

TL;DR — Summary

Ensure 100% verification reach by using lifelike automated voice calls to read tokens to users.

What is Voice OTP and when should it be deployed?

Voice OTP triggers a standard phone call. Our text-to-speech engine speaks the numeric verification code slowly and repeatedly to the caller.

This provides an accessibility path for visually impaired users and serves as a backup route for corporate landlines.

Voice OTP Benchmarks

Call Completion Rate:98.2%
Initiation Speed:< 4.5s
Landline Uptime SLA:99.9%

Voice OTP Features

Lifelike PT-BR Synthesis

Neural voice reads digits in a natural Brazilian tone.

Voicemail Detection

Disables reading if calls are forwarded to carrier mailboxes, avoiding token leaks.

Outbound Retry Logic

Executes follow-up calling attempts if lines are initially busy.

Technical Integration

Step-by-Step Implementation

01

Security Policy Configuration

Configure code expiration thresholds (TTL), retry throttling rules, and multi-channel fallback parameters.

02

Single Endpoint Integration

Sync your database platform to our unified Verify API endpoint. Set up multi-factor verification under 20 lines of code.

03

Automated Identity Verification

Our platform handles token creation, transmission, carrier routing, and confirmation loops dynamically.

Practical Use Cases

Industry-Specific Solutions

Banking & Fintech

Onboarding verification checks, high-value Pix transfer authorizations, credit card tokenizations, and secure profile updates.

Varejo & E-commerce

MFA checkpoints during purchases to reduce chargeback ratios, account sign-up fraud checks, and secure coupons protection.

Healthcare & Clinics

Secure verification gates for online patient portals, medical records access, and digital doctor signatures.

Logistics & Shipping

Package receipt validations, secure carrier drops checks, and identity validation checkpoints for transport drivers.

Why Choose BulkSMS?

Carrier-Grade Local Telecommunications

Unlike global aggregators that rely on unreliable third-party transit paths, BulkSMS owns carrier-grade direct pipelines with local operators.

We host our physical core architecture in São Paulo datacenters. This keeps message compliance fully aligned with Brazilian data security standards (LGPD) for all auditing purposes.

Our engineering operations desk provides qualified support in Portuguese 24/7/365, giving your product and dev teams immediate developer-to-developer assistance.

Unified Auth API

Single endpoint managing all routes.

LGPD Sovereignty

São Paulo datacenters protecting user data.

24/7 Portuguese Support

Talk directly to local telecom developers.

Dynamic Failover Logic

Bypasses cellular network drop-outs.

Real Customer Stories

What our customers say about our services

"The Verify API simplified our internal verification code architecture. We no longer manage expiration database tables."

MB

Murilo Benício

São Paulo - SP

"Multi-channel failover (WhatsApp + SMS) pushed our user registration success rate to an amazing 99.8%."

GA

Giovanna Antonelli

São Paulo - SP

"Our devs praised the single endpoint structure. Less than 20 lines of code to deploy complete multi-factor auth."

MA

Marcello Antony

Paraná - PR

"Excellent native throttling and brute-force attempt limits integrated right inside the API gateway."

CA

Cláudia Abreu

São Paulo - SP

"The Verify API managed all complex Brazilian telecom routing issues seamlessly for our international fintech."

FA

Fábio Assunção

Rio de Janeiro - RJ

"We slashed verification budgets by routing codes to WhatsApp first, pulling SMS triggers only as a failover."

CD

Carolina Dieckmann

Rio Grande do Sul - RS

"A robust platform that handles secure validations and audit logs in complete alignment with Bacen regulations."

EM

Eduardo Moscovis

São Paulo - SP

"Agile support, extensive metrics dashboard charting login conversion rates, and sub-second API latencies."

GP

Glória Pires

Paraná - PR

FAQ

Voice OTP FAQ

99.9% SLA · 24/7 Support · LGPD Compliant

Build Accessible Calling Paths

Integrate automated voice codes into your verification systems.