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CPaaS for HealthcareLGPD · CFM · Telemedicine · Digital Record

Secure and humanized communication for healthcare

Appointment reminders, exam results, medication alerts, and telemedicine via SMS and WhatsApp. Compliant with LGPD, CFM, and ANVISA.

The Brazilian healthcare sector generates over R$500 billion annually. Communication with patients is critical: from appointment reminders to exam results. BulkSMS provides secure and compliant channels for hospitals, clinics, laboratories, and health insurance providers.

40%
Reduction in appointment no-shows
70%
Fewer phone calls to reception
4.9/5
Patient satisfaction score
100%
LGPD & CFM compliant
Use cases

How BulkSMS is used in this industry

Appointment Reminder

Send automatic appointment confirmation and reminders 48h and 2h in advance. Reduce no-shows by up to 40%.

SMSWhatsApp

Exam Result

Secure notification when results are available on the patient portal. Access link with secure authentication.

SMSWhatsApp

Telemedicine

Delivery of video consultation links, schedule confirmation, and preparation instructions via WhatsApp.

WhatsAppSMS

Medication Alert

Automatic medication reminders for chronic patients. Customizable by medication and schedule.

SMSWhatsApp

Admission Confirmation

Pre-admission communication with instructions, list of documents, and bed availability confirmation.

WhatsAppSMSVoice

Satisfaction Survey

Automatic NPS and CSAT surveys after hospital discharge, consultation, or result delivery. Integrated collection and analysis.

SMSWhatsApp
Why BulkSMS

Specialists in the Brazilian market

100% Brazilian infrastructure (São Paulo + Rio de Janeiro)
Native LGPD and sector-specific compliance
Integrations with leading ERPs and CRMs in the market
Technical support in Portuguese with guaranteed SLA
BRL pricing with payment options via PIX and boleto
Expert team with deep industry experience
FAQ

Perguntas frequentes

99.9% SLA · 24/7 Support · LGPD Compliant

Improve the patient journey

Reminders, results, and telemedicine with the security that the healthcare sector requires.