Real-time tracking for logistics
Delivery updates, delivery window alerts, proof of receipt, and satisfaction surveys. Reduce missed delivery attempts and increase operational efficiency.
Brazil has one of the most complex logistics networks in the world — 8.5 million km², over 200 million consumers, and unique regional challenges. BulkSMS connects carriers, e-commerce stores, and consumers with real-time communication that reduces delivery failures and increases satisfaction.
How BulkSMS is used in this industry
Proactive Tracking
Automatic notifications for each status: collected, in transit, out for delivery, delivered. Keep customers always informed.
Delivery Window
Communicate the daily delivery window (e.g. "between 2pm and 6pm") and allow the customer to confirm or reschedule.
Delivery Confirmation
Request photos and digital signatures via WhatsApp as proof of delivery. Direct integration with TMS.
Missed Attempt Alert
Notify immediately about a missed delivery attempt and offer options for rescheduling or pickup points.
Driver Communication
Dispatch routing alerts, route changes, and operational communication to drivers via SMS or WhatsApp.
Post-delivery NPS
Automatic satisfaction surveys right after delivery confirmation. Identify issues before they turn into complaints.
Specialists in the Brazilian market
Perguntas frequentes
Deliver more, with fewer failures
Real-time tracking and proactive communication for Brazilian logistics.