Higher conversion and less abandonment for your e-commerce
Transactional SMS, WhatsApp for cart recovery, order tracking, and delivery notifications. Increase customer satisfaction and reduce support tickets.
Brazilian e-commerce generated R$185 billion in 2024. With BulkSMS, the country’s largest online stores automate order notifications, recover abandoned carts via WhatsApp, and reduce support call volumes by up to 60%.
How BulkSMS is used in this industry
Order Confirmation
Automatic order confirmation sent via SMS and WhatsApp right after purchase, featuring order details and tracking link.
Cart Recovery
Automated messages for clients who abandoned their shopping carts, containing a direct checkout link and exclusive coupon.
Real-time Tracking
Automatic status updates: approved, packing, shipped, out for delivery, and delivered.
Post-purchase Survey
Automatically request product and experience reviews after delivery confirmation. Collect NPS scores via WhatsApp.
Targeted Promotions
SMS and WhatsApp marketing campaigns for customers segmented by purchase history, region, and preferences.
Checkout Fraud Prevention
OTP to confirm high-value purchases, identity verification, and real-time fraud suspicion alerts.
Specialists in the Brazilian market
Perguntas frequentes
Boost your sales with automated communications
Recover carts, reduce support tickets, and increase NPS with BulkSMS.